10 Strategies to Ask Questions and Problem-Solve
Every group of people brings with it its own advantages and challenges. Backgrounds, stress levels, communication styles, participant mix, distractions, room setup, and more can affect a group’s ability and attitude toward answering questions. Here are some quick tips to help get you started problem-solving with your team:
- Open questions start a discussion and inspire participation:
What has been your experience with managing teams with a mix of generations?
How would your proposed policy affect recruitment?
- Closed questions clarify answers, check information, and manage logistics
Did you mean that it is better to have a mix of generations on a team?
Who would like a 30-minute break policy for lunch??
1 – Choose a relaxed environment. Make it off-site if you can.
2 – Be clear about the topic of the meeting when you send the meeting invitations.
3 – Offer refreshments so people are comfortable.
4 – Start with an icebreaker. It warms up the room and helps set the tone of the meeting.
Present the problem clearly. No judgement. Just what happened.
5 – Identify any assumptions you’re making.
6 – Use mostly open questions
7 – Make sure your question is balanced. Avoid leading questions
9 – Use a real-life situations, but you may need to change the details
10 – Respect people’s time. Manage your time well. Keep the discussions on topic.
What can you do differently to help your team problem-solve together?