public speaking

7 Must Do’s for Facilitating a Meeting

March 7, 2019

By request… the skills every professional needs

While traveling around the province offering Facilitation Skills for Collaboration to the health care leaders this month, participants asked me to create a post diving into the fundamental skills each person needs to lead a meeting or …

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staff training

Staff Training Strategies that Work

August 13, 2018

Part 1 – Start with a Goal

Sometimes I am asked to adult education-ify existing staff training – usually it’s a series of lectures masquerading as training.

Creating effective staff training with measure results starts at the beginning of development. …

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training and development policy

Yes, You Need a Training and Development Policy

January 9, 2017

If you have employees, you need a Training and Development Policy

Your Training and Development (T&D) Policy can be one page or twenty. It all depends on your business, staff roles, and the number of employees.

You can benefit from …

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Break the Ice!

April 4, 2016

Select an Icebreaker for a Meeting or Training

An icebreaker is a short activity that sets the tone of an event. They encourage people to get to know each other and make people feel welcome. It’s a chance for people …

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videos in training

4 Tips for Using Videos in Training

January 3, 2016

Videos are a great way to switch up your learning activities

1 Preview the video

Don’t rely on your memory. Watch the video again to see if it suits your audience and subject matter. Update your choice of videos continuously. …

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Catherine Doucette Wins National Award

November 20, 2015


Saint John NB ~ Catherine Doucette BPR, MEd, CTDP brought home the National Volunteer Recognition Award from the Institute for Performance and Learning during its national conference in Toronto last night. The Institute is Canada’s association for workplace …

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Life’s a Game. So is Learning.

November 1, 2015

Fun and games in the workplace

I recently went to a really great workshop on Gamification with Jamie Jewer, a lead instructional designer with Innovatia. Gamification means building a learning activity for the classroom or online against time or …

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They Care, But They Don’t

October 13, 2015

The #1 Tip for Customer Service

Whether you hire someone to mow your lawn or a training consultant like me, you expect the best work and customer service for your hard-earned money. You need to be your best with …

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4 ‘Not’ Leadership Lessons from Karate Camp

August 31, 2015

Learning from the Masters

I went to karate camp this summer. Not words I thought I’d ever string together in my mid-40s.

As you may know from a previous blog post, I started Shotokan Karate at Kio Karate in …

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Co-Facilitation: It Ain’t as Easy as It Looks

February 16, 2015

Co-Facilitation Takes Planning and Practice

Co-facilitation is challenging. I’d suggest more difficult that making a presentation or teaching a lesson on your own. But when you prepare well, it has many benefits for you and the audience. Here are …

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