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Communication Lessons from Movers

September 18, 2017

Teamwork is Key

Last month I moved into a new office at 89 Canterbury Street. If you’re like me, packing, lifting furniture, and unpacking isn’t up there on your list of favourite things to do. But I was extremely grateful for the …

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Email escalates conflict

Email Escalates Conflict

August 15, 2016

Email is tone-deaf. Choose another medium.

Recently a regular client sent me an email asking me to start a new project, but the message about the conditions of the project were confusing to me.

I quickly responded to the email …

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C. Doucette Training and Communications Inc.