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Write with Smaller Words

February 6, 2017

Lower the Reading Level to be Effective

We know that we need to be clear and concise in business. Yet there’s one very common mistake that managers, marketers, students, and most everyone makes in their reports, emails, and websites.

When …

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Taking Training Design to T.O.

November 21, 2013

Training design that gets results

I’m such a geek. I just spent a wonderful week at the national conference of the Canadian Society for Training and Development (workplace training professional association)  in Toronto. It was exciting to discuss training design, …

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Are You Forgetting Someone?

July 4, 2013

Training Needs Assessment’s Key Players

Have a question? Turn to the expert. Makes sense, right? Yet in a training needs assessment  (learning needs analysis), the expert cannot provide the whole picture. …

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Evaluating Training is More Than Counting Bums in Seats

February 6, 2013

Evaluating training is rare in the corporate world.

Businesses often start and stop ~ if it happens at all ~ somewhere between staff attendance and the so-called ‘smile sheets‘ participants complete at the end of training.

Extensive research …

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Is Training Necessary?

January 28, 2013

Sometimes I get a call from a client who thinks they need training, and training is not the answer.

A needs assessment is key before starting any training project.

People often want to rush by the needs assessment to save …

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Clarity in Business

January 26, 2013

Every entrepreneur has war stories. Lessons that we wish we could pass on, so no one else will have to learn them the hard way.*

When you are communicating with clients, it is important to be clear with clients what …

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The One Woman Show Doesn’t Exist

January 25, 2013

Neither does the one man show. We all have had help climbing the steps to success. Here is a quick list of the ways people have helped me: …

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The Recovering Perfectionist

January 18, 2013

Someone recently asked me how to start blogging. A few years ago my reply would have been to research SEO, plug in’s, blogging platforms, and so on. …

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Woof-Proof that Good Things Are Coming

January 15, 2013

One of those days. You know one of those when it feels like you can’t catch a break. When you are overwhelmed or sad or feeling like you are about to break. Those are the days when I reach for …

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Cancel My Complaint

January 13, 2013

“We cannot focus upon the weaknesses of one another and evoke strengths. You cannot focus upon the things that you think they are doing wrong, and evoke things that will make you feel better. …

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C. Doucette Training and Communications Inc.