reading level


Write with Smaller Words

February 6, 2017

Lower the Reading Level to be Effective

We know that we need to be clear and concise in business. Yet there’s one very common mistake that managers, marketers, students, and most everyone makes in their reports, emails, and websites.

When …

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Is Training Necessary?

January 28, 2013

Sometimes I get a call from a client who thinks they need training, and training is not the answer.

A needs assessment is key before starting any training project.

People often want to rush by the needs assessment to save …

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